IT Manager (FT YR)
Company Name:
Destination Hotels & Resorts
IT Manager (FT YR)
Property Destination Resorts Snowmass
Company Introduction Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become consistently ranked as one of the top ten hospitality & property management companies in the country (ranked by Hotel Business Magazine) with more than 9,300 employees, over 9,600 hotel rooms and condominium units, and more than $2.2 billion in assets under management. We are a wholly owned subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property management investment, and development. Since its inception, Lowe has been responsible for more than $16 billion in assets nationwide.
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have the opportunity to make personal contributions to the business in which they work. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization, while accepting full responsibility and accountability. Your role will be integral to the success of meeting our clients expectations and the continued growth of the company. We strive to create a work place culture that values family, work life balance, and community. We help develop our associates and provide support for them to be professionally successful and to have future growth opportunities predicated on that success.
Property Introduction Destination Resorts Snowmass offers the finest collection of slope-side properties in Snowmass. From the Conde Nast award-winning Stonebridge Inn to the spacious Top of the Village Condominiums with their ski-in, ski-out convenience, our collection of properties offers a full range of amenities and accommodation sizes. The collection also represents an array of guest experiences, from value to deluxe lodging, while being adjacent to world-class skiing on Snowmass Mountain and within walking distance of the Snowmass Village Mall. We pledge to be the Inn that cares about people and stand above the competition by offering quality accommodations and friendly, superior customer service; to provide a warm environment that our associates and guests want to experience again share with friends and family.
Job Description
JOB OVERVIEW
The I.T. Manager is responsible for overseeing and implementing direction of all computing technology associated with Information Technology at the property, and ensuring that the direction coincides with the business strategies of the properties. He or she will provide maintenance and support for desktop and laptop computers and provides end user support for hardware and software problems. He or she will also be responsible for installing, maintaining, repairing, administering and troubleshooting equipment and software necessary for operation of the Local Area Network, Phone Systems, and the Audio Visual Department as needed.
ESSENTIAL JOB FUNCTIONS
Administration, security, installation, configuration, and troubleshooting of all site hardware and software.
Support of end user, infrastructure, back office and guest environments.
Develop and maintaining documentation of all hardware, systems and software licensing.
Recommendations for improvements and enhancements to existing systems.
Technical on site project lead for installations and upgrades of property systems and hardware.
Vendor communication.
Management of warranties, replacements and upgrades of all hardware and infrastructure.
Plan and budget all aspects of IT environment.
Maintain DH&R IT audit compliance.
Maintain PCI compliance.
Communicate and enforce adherence to all DH&R IT security standards, practices and requirements.
Technical project manager partnering with site departments to develop criterion for software system implementation, upgrades and enhancements.
Elevate issues as appropriate to corporate IT resources after due diligence and review.
Communication of support issues and resolution on a monthly basis to DH&R Hotel and Resort Technology team lead.
Liaison for communication of DH&R IT requirements, practices and standards to site.
Provide on call 24x7 error resolution for site hardware and systems.
Required Qualifications
REQUIRED QUALIFICATIONS
Associate of Arts Degree in Information Technology or equivalent levels of certification and/or demonstrated on-the-job skills required.
Certification in MCP, MCSA, MCSE, MCSD, A+, or systems currently used at property preferred.
Experience with Microsoft software required.
Experience in a networked computer environment.
Excellent oral and written communications skills required.
Knowledge of wireless (Wi-Fi) systems
Previous Hotel or Resort experience desired.
Must be able to work flexible days/hours some on-call duty is required.
Preferred Qualifications
City Snowmass Village
State Colorado
Job Type Full Time
Type of Position Mid and Senior Level ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Destination Hotels & Resorts
IT Manager (FT YR)
Property Destination Resorts Snowmass
Company Introduction Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become consistently ranked as one of the top ten hospitality & property management companies in the country (ranked by Hotel Business Magazine) with more than 9,300 employees, over 9,600 hotel rooms and condominium units, and more than $2.2 billion in assets under management. We are a wholly owned subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property management investment, and development. Since its inception, Lowe has been responsible for more than $16 billion in assets nationwide.
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have the opportunity to make personal contributions to the business in which they work. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization, while accepting full responsibility and accountability. Your role will be integral to the success of meeting our clients expectations and the continued growth of the company. We strive to create a work place culture that values family, work life balance, and community. We help develop our associates and provide support for them to be professionally successful and to have future growth opportunities predicated on that success.
Property Introduction Destination Resorts Snowmass offers the finest collection of slope-side properties in Snowmass. From the Conde Nast award-winning Stonebridge Inn to the spacious Top of the Village Condominiums with their ski-in, ski-out convenience, our collection of properties offers a full range of amenities and accommodation sizes. The collection also represents an array of guest experiences, from value to deluxe lodging, while being adjacent to world-class skiing on Snowmass Mountain and within walking distance of the Snowmass Village Mall. We pledge to be the Inn that cares about people and stand above the competition by offering quality accommodations and friendly, superior customer service; to provide a warm environment that our associates and guests want to experience again share with friends and family.
Job Description
JOB OVERVIEW
The I.T. Manager is responsible for overseeing and implementing direction of all computing technology associated with Information Technology at the property, and ensuring that the direction coincides with the business strategies of the properties. He or she will provide maintenance and support for desktop and laptop computers and provides end user support for hardware and software problems. He or she will also be responsible for installing, maintaining, repairing, administering and troubleshooting equipment and software necessary for operation of the Local Area Network, Phone Systems, and the Audio Visual Department as needed.
ESSENTIAL JOB FUNCTIONS
Administration, security, installation, configuration, and troubleshooting of all site hardware and software.
Support of end user, infrastructure, back office and guest environments.
Develop and maintaining documentation of all hardware, systems and software licensing.
Recommendations for improvements and enhancements to existing systems.
Technical on site project lead for installations and upgrades of property systems and hardware.
Vendor communication.
Management of warranties, replacements and upgrades of all hardware and infrastructure.
Plan and budget all aspects of IT environment.
Maintain DH&R IT audit compliance.
Maintain PCI compliance.
Communicate and enforce adherence to all DH&R IT security standards, practices and requirements.
Technical project manager partnering with site departments to develop criterion for software system implementation, upgrades and enhancements.
Elevate issues as appropriate to corporate IT resources after due diligence and review.
Communication of support issues and resolution on a monthly basis to DH&R Hotel and Resort Technology team lead.
Liaison for communication of DH&R IT requirements, practices and standards to site.
Provide on call 24x7 error resolution for site hardware and systems.
Required Qualifications
REQUIRED QUALIFICATIONS
Associate of Arts Degree in Information Technology or equivalent levels of certification and/or demonstrated on-the-job skills required.
Certification in MCP, MCSA, MCSE, MCSD, A+, or systems currently used at property preferred.
Experience with Microsoft software required.
Experience in a networked computer environment.
Excellent oral and written communications skills required.
Knowledge of wireless (Wi-Fi) systems
Previous Hotel or Resort experience desired.
Must be able to work flexible days/hours some on-call duty is required.
Preferred Qualifications
City Snowmass Village
State Colorado
Job Type Full Time
Type of Position Mid and Senior Level ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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